Right now, at B&Q in Clacton-on-Sea, more than 47 jackdaws are trapped in bird netting on the building and we are calling on B&Q to release them safely and look into humane alternatives!
Thank you for getting in touch with B&Q Customer Services.
Firstly, I would like to apologise for the delay in responding to your email.
Thank you for taking the time to bring this matter to our attention. We understand your concerns regarding the bird netting at our Clacton-on-Sea store and the welfare of any birds that may be affected.
Please be assured that I have passed your feedback and concerns to the relevant store team for review and investigation. We take reports of this nature seriously and appreciate customers making us aware of potential issues so that they can be assessed appropriately.
We are sorry for any distress this situation may have caused, and we appreciate you contacting us and sharing your concerns. Your comments regarding the netting and your suggestion have been noted and forwarded to the store.
Thank you again for taking the time to email us.
I hope I was able to assist you in this matter. Should you require any further assistance, please feel free to get back to us.
We'll see what happens and hopefully it will be the right thing!
I tried giving the local branch a call as well but they didn't pick up, has anyone else got through?
They said it's being dealt with.
Any updates?
This is an email I received in response to mine:
Dear Vanessa ,
Thank you for getting in touch with B&Q Customer Services.
Firstly, I would like to apologise for the delay in responding to your email.
Thank you for taking the time to bring this matter to our attention. We understand your concerns regarding the bird netting at our Clacton-on-Sea store and the welfare of any birds that may be affected.
Please be assured that I have passed your feedback and concerns to the relevant store team for review and investigation. We take reports of this nature seriously and appreciate customers making us aware of potential issues so that they can be assessed appropriately.
We are sorry for any distress this situation may have caused, and we appreciate you contacting us and sharing your concerns. Your comments regarding the netting and your suggestion have been noted and forwarded to the store.
Thank you again for taking the time to email us.
I hope I was able to assist you in this matter. Should you require any further assistance, please feel free to get back to us.
We'll see what happens and hopefully it will be the right thing!
signed.